credit card guide

Modified on: September 12, 2024 at 6:36 pm


if you want a step by step video on how to do that , you can check out the short video below :

You can also check this detailed guide on how to pay using Credit Card (MoonPay).

1- Choose Bitcoin and proceed by placing order :

2-  you will be redirected to a page where you have to copy the address and the amount to send them via MoonPay, you can also scan the QR Code to get the address directly :

3 – Please go to https://buy.moonpay.com/

4 – The next page, enter the amount and hit Continue

5 – Then Enter your Email hit Continue, it send you a code to verify your email address

6 – Please follow the process after these steps, need to enter some of your personal details like your email, phone number, billing address.

MoonPay also ask for your Card information and fill up your details then hit continue.

If you don’t see it or don’t have online banking, try the following:

  • Wait for a few minutes and refresh your online banking as some banks may take longer to display the amount
  • Call your bank and ask if they can provide the amount
  • Try a different card
7 – Next, you will be prompted to enter your information and upload documents. Moonpay will then verify your identity and approve your transaction, provided you have met the following requirements.

For mor information about verification process, please see this link as your reference:

https://support.moonpay.com/hc/en-gb/articles/360011931677-How-can-I-verify-my-identity

Once you’re done on the verification, you may now need to Enter your Bitcoin wallet address(see the guide below) then hit Continue

9 – now paste the address you copied in step 3 or you can scan the QR code in the checkout page on our website.

10 – on our website you can wait until the transaction confirms , wait until you receive an email from Moonpay that the transaction was completed.

Note: Just in case that Moonpay ask the following, kindly select this option:
Finally the amount will be transferred to us and we will begin by fulfilling your order right away!
 
IMPORTANT: Please email us at [email protected] for additional assistance.
 
 
 
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